Bank of America Initially Says, “There’s Nothing We Can Do,” When $33K Deposit Gets Lost at Closed Branch

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“I felt like I just saw the boat leaving the dock and my money’s on the boat.” An Oakland man had a mild panic attack as Bank of America told him his cashier’s check worth $33,000 was lost as the branch temporarily closed. Here’s how 7 On Your Side helped him get his money back (ABC7 News Bay Area report). YouTube Tips ⓘ

An Oakland, California man transferred money from one bank to another for a kitchen remodeling project using a cashier’s check. On the same day that the deposit was made, the Bank of American branch location where he made the deposit with a teller closed down. He noticed the deposit did not show in his account the next morning. When he went to the Bank of America branch he discovered the branch was closed down. He found an open branch at another location, and he was initially told by Bank of America official there was nothing they could do, even though the man had a receipt that showed the transaction.

ABC7 News Bay Area “7 ON YOUR SIDE” helped him.

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