The Great Cell Phone Company Ripoff: Picket Dialing, Accidental Key Clicks


David Pogue, New York Times Tech Columnist: Verizon is absolutely pulling the strings on these false charges because they control the design of the phone — telling manufacturers of phones what features they want on the phone.

Complaints of so-called data charges that are fraudulently being added to your cell phone bill by your cell phone company. Watch out for shortcut keys for “Mobile Me” or “GetItNow” services from AT&T and Verizon Wireless.

David Pogue, New York Times Tech Columnist claims he received a tip from a Verizon employee that Verizon is creating these error-prone features on purpose.

Accidental repetitive hits of a button can bring a dollar-per-click — often unnoticed by cell phone customers, but bringing in extra income to phone companies. With 80 million customers and a good portion making the click errors or pocket dialing, etc. there is a potential for millions of dollars of extra income to the phone companies.

Verizon Wireless claims few people are committing the click accidents.