O’Hare International Airport is undergoing a decade-long transformation … see ord21.com Information below could be outdated.
O’Hare International Airport Terminal 5 and Concourse M is the only international terminal serving the airport. However, a new O’Hare Global Terminal that integrates domestic and international flights is scheduled to begin construction in 2023 and open in December 2028. The O’Hare Global Terminal will be located in place of Terminal 2. Two future satellite terminals — SC1 and SC2 — will be built to the west of Terminal 2 with the capacity of Terminal 2 before it is closed, and will serve travelers during the construction of the O’Hare Global Terminal.
Upper Level (Departures)
Lower Level (Arrivals)
Terminal 5 was renovated in 2014 to become the largest international terminal in the United States. O’Hare International Airport’s international terminal competes with San Francisco International Airport’s largest terminal. The Terminal 5 renovation and expansion involved completion of 21 wide-body gates, 156 ticketing booths, 11 baggage carousels, VIP lounges, Federal Inspection and US Custom services, an automated guideway transit station, airline lounges, and numerous restaurants, which include Beaudevin, Hub 51, R.J. Grunts Burgers, Tortas Frontera, Wicker Park Seafood & Sushi Bar.
Parking Lot D and International Terminal 5 are located on the east side of the airport, just south of I-190.
Airlines
Airlines that use gates at Terminal 5 include Air France, Air India, Aer Lingus, Aeromexico, Alitalia, American, British Airways, Cathay Pacific, Copa Airlines, Etihad, JAL, KLM, Korean Air, LOT Polish Airlines, Lufthansa, Qantas, Qatar Airways, Royal Jordanian, SAS, Turkish Airlines, United Airlines, and more.
2019 Notes: The O’Hare Airport Transit System (ATS or “people mover) is closed 24/7 to finalize modernization efforts and expansion of the system.
In order to maintain a travel connection between all of O’Hare’s terminals and parking lots, the CDA will operate shuttle buses to transport passengers and employees between terminals (Terminals 1, 2, 3 and 5) and from the terminals to each economy parking lot (Lots E, G, H); the Multi-Modal Facility, where Lot F and rental cars are housed; and the Metra O’Hare Transfer station. The buses will operate continuously to ensure prompt and reliable service while the ATS is closed.
Transfer between terminals via the ATS train is possible at the pre-security areas with trips occurring every few minutes. International Terminal 5 is not physically connected to the domestic terminals and is accessible via the Airport Transit System (ATS). If travelers arrive on a domestic flight and must connect to an international flight departing from Terminal 5, there are two options:
1) the ATS and pass through the security check point in Terminal 5 or
2) the Terminal Transfer Bus (TTB) from Terminals 1 and 3 to Terminal 5 and bypass the security check point in Terminal 5.
The Terminal Transfer Bus service is year round with operation hours as follows: 11:00 am – 9:00 pm.
Parking Lot D is located directly north of Terminal 5, and directly south of I-190. A shuttle bus connects Parking Lot F and the domestic terminals (1, 2 and 3) with Terminal 5.
Transferring between domestic terminals, by the Pedestrian Tunnel Level is available, and also connects to the main parking garage, which is located in the center of the airport premises, and includes the Hilton Hotel and the Bus/Shuttle Centre at Level 1. The Hilton is located just northeast of Terminals 1, 2 and 3, and is located northwest of Terminal 5.
Terminal 5 includes the following levels:
Baggage level: The Arrivals and Baggage Claim 3A to 3. It is also home of the ATS train station which joins Terminal 5 with the other airport terminals and with the Economy parking lots E, F and G, Kiss n’Fly (on the right side) and PACE Bus (on the left).
The Ticketing level: The Departures level which is served by ticket counters 5B to 5F. Available services: information counter, concession court.
From this level you can reach to Concourse M, which consists of gates M10-M21 (left) and M9-M11 (right). The distance between the check-in counters and the gates requires long walks.
Airport lounges
O’Hare Airport Terminal 5 has at its passengers’ disposal the following lounges:
Air France / KLM Lounge located in the Airside, at Gate M7.
Swissport Lounge located in the Airside, between Gates M7 and M8.
The Swissport Lounge is accessible to passengers of Hainan, Turkish, Emirates and Finnair Airlines.
Swiss International / Austrian Lounge: Location: Gate M8.
Korean Air Lounge: Location: Gate M7
British Airways First Lounge: Location: Gate M12.
British Airways Terraces Lounge: Location: Close to Gate M12.
SAS Lounge: Location: Location: Near gate M15
See the official O’Hare website for updated information …