ABC 7 I-Team: Buying Concert Tickets Often ‘Rigged Game’ Costing Fans 3 Times More


Buying concert tickets can cost fans double or triple the cost due to industry practices and third-party services that can jack up the costs, according to ABC 7 I-Team’s Jason Knowles and Ann Pistone.

The I-Team found a consumer that paid $430 for a ticket that only cost $85. The consumer didn’t realize he purchased tickets through Ticketmaster’s third-party resale option, known as “fan-to-fan” resale.

Ticketmaster has a menu button titled SEE RESALE ONLY with a mouseover warning on desktop computers that says, “Resale prices often exceed face value.” Resale tickets for Katy Perry’s concert at the United Center on October 24, 2017 were selling as high as $1,371.60 at 10:30 a.m. Monday, May 22, 2017. The tickets (in Sec SECTION 3 Row 1, Seats 3-4) access Main Floor Seating right next to a walkway that extends forward from the stage.

Batch purchasing by ticket-bot software is illegal in the U.S. but can still be used outside of the United States, and the process in the $5 billion dollar resale industry involving United States events often grabs a large number of tickets moments after tickets are released to the public.

See also …

ABC 7 Chicago Buying concert tickets often ‘rigged game’ costing fans more

National Consumers League’s practical guide to buying live event and sports tickets:

New York Attorney General’s report of consumer abuses in the live entertainment ticket industry

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