Barrington Countryside Fire Protection District Switches to Northwest Central Dispatch 911


The Barrington Countryside Fire Protection District’s 9-1-1 and dispatch outsourcing has switched to Northwest Central Dispatch System located in Arlington Heights beginning the month of March 2017. Barrington Countryside left CenCom 9-1-1, a suburban consolidated dispatch center located in Round Lake Beach to join the Arlington Heights-based Northwest Central Dispatch System.

CenCom now serves Antioch, Barrington, Hainesville, Round Lake, Round Lake Beach, Round Lake Heights and Round Lake Park. Barrington-Countryside joined CenCom in 2013.

Northwest Central Dispatch System (NWCDS) now serves police and/or fire agencies for Arlington Heights, Barrington-Countryside, Buffalo Grove, Elk Grove Village, Hoffman Estates, Inverness (police only), Mount Prospect, Palatine, Palatine Rural FPD (fire only), Prospect Heights (police only), Rolling Meadows, Schaumburg, and Streamwood.

The switch provides stronger, wider-ranging radio coverage throughout the Barrington-Countryside Fire Protection District, according to Deputy Fire Chief Donald Wenschhof III.

Barrington Countryside Fire Protection District serves portions of Barrington Hills, South Barrington, Lake Barrington and Inverness; and portions of unincorporated Cook, Lake and McHenry counties.

Barrington Countryside Fire Protection District is now sharing a Fire Dispatch Talk Group with Elk Grove Village, Palatine Rural Fire Protection District, Palatine and Rolling Meadows.

Arlington Heights, Buffalo Grove, and Mount Prospect share another Fire Talk Group; and Hoffman Estates, Schaumburg, and Streamwood share another Fire Talk Group.

NWCDS was initially a police-only dispatch center, serving Arlington Heights, Buffalo Grove, Elk Grove Village and Mount Prospect. NWCDS was established in 1971. Cencom was formed in 1989.

No jobs were lost at CenCom lost their job as a result of the change; and CenCom and Northwest Central Dispatch System employees worked together to help provide a smooth changeover.

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