TwitterACicon86x90vert facebookACicon86x90vert
TV/Radio XFINITY | WOW! | WBBM | WXRT | B96 + Dance | US99 | the Drive 97.1

YoutubeTwitterFacebookArlingtoncardinalYahoo! Google Bing Aol.ArlingtoncardinalTMZ Rotten Tomatoes ET Online Box Office MojoArlingtoncardinal Channel 9 WGN Channel 7 Chicago ABC Channel 5 Chicago NBC Channel 2 Chicago CBS Daily HeraldChicago Tribune Breaking NewsArlingtoncardinal Chicago Gas THE GUIDE

House Fire at QCSS Call Center on W. Dundee, Buffalo Grove

Mon April 09 2012 6:50 am
 Share The Cardinal -- Articles (E-Mail, Facebook, Twitter & More) 

CHICAGO BEARS RADIO -- WBBM Newsradio 780 "Traffic on the 8's"

Buffalo Grove police and firefighter/paramedics responded about 10:45 p.m. Sunday to a report of a house fire at QCSS Call Center, 275 West Dundee Road. Emergency responders received several calls of flames showing from a house that was converted to a business. Police first on the scene within about three minutes reported a lot of smoke and flames showing. Police also reported a strip mall as an exposure close to the house that was on fire. Police evacuated the strip mall. Police also reported that the building on fire was an attached building next to the house.

Firefighters first on the scene within about three minutes from the call for help reported a house, a garage, and possibly a storage shed on fire at the back of the building. Apparently, the storage shed or some outside structure was burning first and spread to the house.

The fire was reported under control about 11:18 p.m. Sunday. Utilities, including telephone, were requested at the scene. ComEd and Nicor responded overnight, but AT&T replied that they would send a technician later in the morning Monday.

Firefighters from Arlington Heights, Lincolnshire-Riverwoods, Long Grove, Palatine, Palatine Rural Fire Protection District and other communities assisted Buffalo Grove Fire Department at the scene or at fire stations in Buffalo Grove.

Police initially received a report of six people running northbound from Dundee Road, but later received information that they were people running to call 9-1-1 nearby. Police and firefighters also responded 35 minutes earlier to a report of a possible prank fire in the 200 block of Taylor Court in Buffalo Grove with some type of object burning in front of a garage. No word on any connection or suspicion relating the two fires, which occurred about 4.5 miles apart (about six miles by car). Buffalo Grove fire command requested a fire investigator respond to the scene.

Police noted that no phone contacts were answering their phones and no voice mail options were functioning at QCSS Call Center. The company’s official website also was not functioning. Presumably their phone and Internet controls were onsite, and possibly interrupted by the fire.

Dundee was blocked in both directions until about 11:22 p.m. when westbound lanes only were opened.

According to the business website, QCSS or Quality Customer Service & Sales provides primary telemarketing solutions including Inbound Telemarketing, Outbound Telemarketing, Lead Generation, Appointment Setting, Tele-Sales, Database Cleanup, Event Invitation & Event Registration, Tele-Surveys, Inbound Customer Services, Answering Services, Help Desk Services, Email-on-Demand.

Stay informed with news from The Cardinal’s Emergencies Behind the Scenes Facebook page — Includes links to favorite public safety and emergency rescuers and product manufacturers and safety companies that have facebook pages. Submit your pictures or just stay up-to-date on with fire, rescue, EMS and police photo galleries. Please add your public safety photo to the wall album — go direct to the Arlington Cardinal Emergencies Behind the Scenes photos. For a list of all of The Cardinal Facebook fan pages, go to …

Arlington Heights Fire Engine

CLEAR SKIES?  Weather Data for Monday, April 9th, 2012

Tags: , , ,    

IMPORTANT NOTE: All persons referred to as subjects, defendants, offenders or suspects, etc. are presumed to be innocent unless and until proven guilty beyond a reasonable doubt in a court of law.

Try a more powerful search in the box below ... SEARCH BOX PRODUCES RESULTS FOR The Cardinal -- ...
(POWERFUL SEARCH for The Cardinal, which can be expanded on the results page.)

Where background Wikipedia info/photos are used, original work is modified and released under CC-BY-SA.

::: Health, wellness and fitness gifts! ::: Cubs, Sox caps at :::

ARLINGTON HEIGHTS BREAKING NEWS --The Cardinal -- is a breaking news blog with Arlington Heights & Chicagoland emphasis. Early breaking reports may prove to be inaccurate after follow-up investigation, which may or may not be updated in The Cardinal -- For in-depth coverage, please also check the following links for network television, cable news networks and Chicago local media coverage ...

Daily Herald | Daily Herald -- Arlington Heights |
Today's headline videos: FOXNews Video | | Associated Press | The Cardinal
Chicago Area Newspapers
Video LOGO youtube Twitter Arlingtoncards facebook battery status Cardinal Calendar Search Batteries Plus RSS Help ...
All Headlines
crimeblog | fireblog

Comments for
COMMENTS are now available via one or more of our official Facebook pages. Comments no longer appear on the article per se. Please comment on or check the other popular Arlington Cardinal Facebook pages at ...

Anyone having information about serious crime in Arlington Heights should register on and look for the anonymous TIP411 feature, or call Arlington Heights Crime Stoppers at 847-590-STOP (847-590-7867). Callers are guaranteed anonymity and may qualify for a cash reward of up to $1,000. Not a resident of Arlington Heights? Check for availability for your community. | Traffic on Twitter


Weather radar map is provided by

RSS Cardinal Weather Center