Chase Bank Internet Banking Outage: Inaccessible for Almost 48 Hours

Chase Bank’s 16.5 million customers lost access to Internet banking Monday night and into Tuesday. The outage continued through Tuesday night and the nation’s second-largest bank still didn’t have Tuesday night an estimate as to when its problem, which it described as “technical,” would be fixed. Speculation about the cause of the problem was communicated on Twitter and online message boards. On Wednesday morning at 6:00 a.m. CDT people were reporting on Twitter that Chase Bank was still down. However, they were providing short links to pages that might generate pay-for-click income. The site is appeared to be functioning Wednesday morning.

Chase Bank will reportedly work with any customers who had online bill payment deadlines they couldn’t meet because of the outage, Chase spokesman Thomas Kelly said. Kelly also urged Chase customers to use the telephone banking service and 15,500 ATMs, which are operating normally.

Internet banking at Chase has been down since Monday evening, which brings an outage over 24-hours. No statement was mentioned about the outage on the Press Release page at


CHASE (JPM) 9/1/2010-9/15/2010.

JPMorgan Chase & Co. (NYSE: JPM) is one of the largest financial institutions in the United States. Its main services include the provision of credit cards and loans and other financial services to both commercial and individual customers in addition to the underwriting of new debt and equity issuance through its investment banking division. In 2009, JPMorgan Chase’s total net revenue amounted to $108.65 billion, a 49% increase from the previous year. The firm has a significant amount of international exposure, with operations in over 50 countries and clients in every major financial market in the world

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