AT&T Landline Trouble with 9-1-1 Calls Reported in Hinsdale, Oak Brook, Oakbrook Terrace, La Grange Park, and Westmont


According to the Addison Consolidated Dispatch Center — ACDC (9-1-1 Center) some landline phones in their service area may not have telephone access to the 9-1-1 center.

UPDATE: Landlines are back in service.

AT&T has reported that some landline phones may not be able to reach 9-1-1. In a case of landline failure, the public can reach 9-1-1 by using a cell phone instead of using a landline.

Callers may also attempt to use a non-emergency line for their local police department. Police departments are usually more likely to have 24-hour answering compared to fire departments. Therefore, callers should call the non-emergency police lines instead of the non-emergency fire department lines — even if the emergency is a fire, rescue or EMS emergency. The police department is expected make sure the fire department is dispatched.

AT&T is working to restore service.

Impacted areas include:

Hinsdale, Oak Brook, Oakbrook Terrace, Lagrange Park, and Westmont.

hinsdale non emergency police number

oak brook non emergency police number

oak brook terrace non emergency police number

la grange park non emergency police number

westmont non emergency police number



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