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Tag Archive | "NWCDS"

PulsePoint, Open Police and Fire Radio Channels: You Might Consider This, Elk Grove Village Mayor Craig Johnson

In the early 1970s the major selling point of starting a paramedic service in a fire department was the potential for saving lives with urgent care for heart attack victims and trauma victims. Advanced Life Support — some of it learned on the battlefields in the Vietnam War — was going to save lives. Certainly […]

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Posted in Fire/Rescue/EMS NotebookComments (0)

Ten Remarkable Talking Points on the 9-1-1 Calls Related to the Shooting of an Arlington Heights Police Officer

9-1-1 telephone audio of hostage incident when an Arlington Heights police officer was shot and critically injured and a female victim as held hostage by ex-boyfriend Eric Anderson. The shooting of an Arlington Heights police officer is not something any Arlington Heights residents would expect. Every police officer nationwide faces the chance that it could […]

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Posted in 9-1-1, CRIME BLOGComments (1)

Northwest Central Dispatcher Dawn Brezwyn Suspended 3 Days After Inquiry Into Sinking Vehicle Drowning Death

Audio from 9-1-1 call when Henry Laseke called Northwest Central Dispatch System for help after he accidentally drove his SUV into a retention pond (includes video of diver’s attempts to save his life). The Northwest Central Dispatch System (NWCDS) dispatcher, who rudely and repeatedly said “Sir … what is your address,” while Henry Laseke, age […]

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Posted in 24/7 Crime Alerts!, 24/7 Fire Rescue!Comments (3)

EDITORIAL: An $11 Million Military-Grade Encrypted Police Radio System, and Vehicle Burglaries Still Spike in Arlington Heights

WGN TV Web Desk is reporting that Arlington Heights officials are warning residents to take precautions to protect their vehicles after a spike in vehicle burglaries that occurred this month. Police report at least 15 car burglaries have been reported so far in August 2013. Items stolen included GPS systems, wallets, Apple iPods and other […]

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National Public Safety Telecommunications Week Is April 14-20: For Those Who Hold It Together When All Else Fails

The Association of Public-Safety Communications Officials (APCO) International thanks all telecommunications personnel in the public safety community this week for continued efforts to preserve the public’s safety. National Public Safety Telecommunications Week (April 14-20, 2013) is designated to recognize the hard work and dedication, which provide a vital link to the public safety services. Public […]

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Des Plaines Committee Recommends Creation of its Own 9-1-1 System As Niles, Morton Grove Leave North Suburban Emergency Dispatch Center

A Des Plaines committee recently agreed to recommend to the city council a new Des Plaines dispatch center and emergency telephone system board for handling 9-1-1 calls for Des Plaines and Park Ridge. The change would involve the dissolution of the North Suburban Emergency Dispatch Center (NSEDC) and the managing board Joint Emergency Telephone System […]

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Northwest Central Dispatch System 9-1-1 Dispatchers Vote No-Confidence in Management; CAD Failures Put Them at End of Rope

Executive board member Rick Tracy of the Metropolitan Alliance of Police — the telecommunicators’ union presented a “no-confidence” vote at the Northwest Central Dispatch System’s board of directors meeting about 10:45 a.m. Thursday morning. Tracy explained that in no way did the union instigate the action by the union members. Village managers, police chiefs, or […]

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Posted in 24/7 Crime Alerts!, 9-1-1Comments (2)

Complaints About ID Networks CAD Software at Northwest Central Dispatch 911 Raises Concern About Delays, Systemic Software Problems

New CAD System Is a Disaster Waiting to Happen? A new computer-aided dispatch program or CAD program has had numerous problems with delays, failed messages and poor design with computer screens at the Northwest Central Dispatch System (NWCDS) dispatch center and at the computer terminals in the police cars and fire, rescue, and paramedic rigs. […]

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Posted in 24/7 Crime Alerts!, 24/7 Fire Rescue!Comments (3)

Village of Arlington Heights Sirens Inadvertently Activated Monday Afternoon

The Village of Arlington Heights notified citizens of an inadvertent activation of the emergency sirens today. At approximately 2:45 p.m. on October 31, the emergency sirens in Arlington Heights were inadvertently activated by Northwest Central Dispatch Systems. At the time the sirens were activated, there was no emergency situation. The Village of Arlington Heights stated […]

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Posted in 24/7 Fire Rescue!, PreparednessComments (1)

9-1-1 Center Strike Avoided with Tentative Agreement MAP Ch. 540 and NWCDS

Northwest Central Dispatch System management and the union Metropolitan Alliance of Police (MAP Chapter 540) reached a tentative agreement about 1:30 a.m. Thursday. Mediation with an arbitrator lasted about 12 hours starting at 2 p.m. If not for the agreement, dispatchers and telecommunication operators could have gone on strike as early as 5:00 p.m. Thursday. […]

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Posted in Front Page BComments (0)

Northwest Central Dispatch 911 Dispatchers and Telecommunications Operators Issue Strike Notice

UPDATE THU OCT 06 2011 7:23 AM: Northwest Central Dispatch System management and the union Metropolitan Alliance of Police (MAP Chapter 540) reached a tentative agreement about 1:30 a.m. Thursday. Mediation with an arbitrator lasted about 12 hours starting at 2 p.m. If not for the agreement, dispatchers and telecommunication operators could have gone on […]

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Posted in 24/7 Fire Rescue!Comments (0)

Schaumburg Village Manager Ken Fritz Appointed Chairman of Northwest Central Dispatch System for 2012

Schaumburg Village Manager Ken Fritz is appointed chairman of the Northwest Central Dispatch System board of directors for fiscal year 2012. Northwest Central Dispatch System (NWCDS), established in 1972, provides emergency 9-1-1 service and emergency public safety communications services for Arlington Heights, Buffalo Grove, Elk Grove Village, Hoffman Estates, Inverness, Mount Prospect, Palatine, Prospect Heights […]

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Posted in CRIME BLOGComments (0)


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