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Tag Archive | "Northwest Central Dispatch"

Northwest Central Dispatch System Begins 911 Texting Capability; Voice Still Preferred

Beginning today, August 18, 2014, wireless phone subscribers of AT&T, Sprint, T-Mobile and Verizon, who are residents or visitors living, working or traveling in the Northwest Central Dispatch System service area may be able to use their mobile phones to send a text message to 911 for emergency help. Northwest Central Dispatch System is the […]

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Posted in 24/7 Crime Alerts!, 24/7 Fire Rescue!

New Arlington Heights Police Headquarters Should Combine with 9-1-1 Center Facility Away from Railroad

Take a good look at the Google satellite view of our 9-1-1 center, Northwest Central Dispatch at 1975 East Davis Street. Does anything look a little vulnerable? At the end of one of the most desolate roadways in Arlington Heights sits the 9-1-1 center for eleven police agencies* — Arlington Heights, Buffalo Grove, Elk Grove […]

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Posted in Gov, Terrorism

Arlington Heights Police and Other NW Suburbs Encrypting Police Communications; A Tale from Mobile, AL Too

Special Report: Radio Black Out (VIDEO NO LONGER AVAILABLE). In Alabama, FOX10 News has learned that the Mobile Police Department is adding encryption to its police radio communications on all channels. New police digital communications equipment, required by Federal law, has an option to encrypt communications. Encryption is not required by law, but is left […]

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Posted in CRIME BLOG, Front Page BComments (1)

Northwest Central Dispatch System 9-1-1 Dispatchers Vote No-Confidence in Management; CAD Failures Put Them at End of Rope

Executive board member Rick Tracy of the Metropolitan Alliance of Police — the telecommunicators’ union presented a “no-confidence” vote at the Northwest Central Dispatch System’s board of directors meeting about 10:45 a.m. Thursday morning. Tracy explained that in no way did the union instigate the action by the union members. Village managers, police chiefs, or […]

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Posted in 24/7 Crime Alerts!, 9-1-1Comments (2)

Complaints About ID Networks CAD Software at Northwest Central Dispatch 911 Raises Concern About Delays, Systemic Software Problems

New CAD System Is a Disaster Waiting to Happen? A new computer-aided dispatch program or CAD program has had numerous problems with delays, failed messages and poor design with computer screens at the Northwest Central Dispatch System (NWCDS) dispatch center and at the computer terminals in the police cars and fire, rescue, and paramedic rigs. […]

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Posted in 24/7 Crime Alerts!, 24/7 Fire Rescue!Comments (3)

9-1-1 Center Strike Avoided with Tentative Agreement MAP Ch. 540 and NWCDS

Northwest Central Dispatch System management and the union Metropolitan Alliance of Police (MAP Chapter 540) reached a tentative agreement about 1:30 a.m. Thursday. Mediation with an arbitrator lasted about 12 hours starting at 2 p.m. If not for the agreement, dispatchers and telecommunication operators could have gone on strike as early as 5:00 p.m. Thursday. […]

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Posted in Front Page B

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