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Tag Archive | "CAD"

Des Plaines Committee Recommends Creation of its Own 9-1-1 System As Niles, Morton Grove Leave North Suburban Emergency Dispatch Center

A Des Plaines committee recently agreed to recommend to the city council a new Des Plaines dispatch center and emergency telephone system board for handling 9-1-1 calls for Des Plaines and Park Ridge. The change would involve the dissolution of the North Suburban Emergency Dispatch Center (NSEDC) and the managing board Joint Emergency Telephone System […]

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Posted in 24/7 Crime Alerts!, 24/7 Fire Rescue!

Northwest Central Dispatch System 9-1-1 Dispatchers Vote No-Confidence in Management; CAD Failures Put Them at End of Rope

Executive board member Rick Tracy of the Metropolitan Alliance of Police — the telecommunicators’ union presented a “no-confidence” vote at the Northwest Central Dispatch System’s board of directors meeting about 10:45 a.m. Thursday morning. Tracy explained that in no way did the union instigate the action by the union members. Village managers, police chiefs, or […]

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Posted in 24/7 Crime Alerts!, 9-1-1Comments (2)

Complaints About ID Networks CAD Software at Northwest Central Dispatch 911 Raises Concern About Delays, Systemic Software Problems

New CAD System Is a Disaster Waiting to Happen? A new computer-aided dispatch program or CAD program has had numerous problems with delays, failed messages and poor design with computer screens at the Northwest Central Dispatch System (NWCDS) dispatch center and at the computer terminals in the police cars and fire, rescue, and paramedic rigs. […]

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Posted in 24/7 Crime Alerts!, 24/7 Fire Rescue!Comments (3)

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