TwitterACicon86x90vert facebookACicon86x90vert
TV/Radio XFINITY | WOW! | WBBM | WXRT | B96 + Dance | US99 | K-HITS CHICAGO

   *** SCORES: BEARS | BLACKHAWKS | BULLS | CUBS | FIRE | WHITE SOX ***
YoutubeTwitterFacebookArlingtoncardinalYahoo! Google Bing Aol.ArlingtoncardinalTMZ Rotten Tomatoes ET Online Box Office MojoArlingtoncardinal Channel 9 WGN Channel 7 Chicago ABC Channel 5 Chicago NBC Channel 2 Chicago CBS Daily HeraldChicago Tribune Breaking NewsArlingtoncardinal Chicago Gas PricesFloridaCardinal.comGLOBALCONFLICTMAPS.COM Arlingtoncards.com THE GUIDE

ComEd Outlines Reliability Initiatives and Customer Commitment; Reacts to Severe Weather Issues

Wed June 06 2012 11:54 am  http://www.arlingtoncardinal.com/?p=53481
 Share The Cardinal -- Arlingtoncardinal.com Articles (E-Mail, Facebook, Twitter & More) 

CHICAGO BEARS RADIO -- WBBM Newsradio 780 "Traffic on the 8's"

City Council Briefed on Substantial New Investment To Improve Reliability And Customer Service

CHICAGO (June 5, 2012) — At their annual appearance before the Chicago City Council Committee on Health and Environmental Protection, ComEd officials Tuesday provided aldermen with an update on steps the utility has taken to improve reliability, respond to extreme weather, improve customer relationships and strengthen its commitment to the communities it serves.

“Since last year’s severe storms, we have intensified work to strengthen our system, improve restoration times and better communicate with customers,” said Terence R. Donnelly, executive vice president and chief operating officer. “Investments we have made in our electric system will mean reliability improvements going forward.”

ComEd officials outlined new storm response processes that include a 20 percent increase in the number of first-responders and first line supervisors available for storm field support and a state-of-the-art regional mobile command center to optimize restoration efforts. Additionally ComEd has:

• Increased its customer service center’s call volume capacity.

• Strengthened its municipal outreach communications to work more effectively with local officials on several fronts — for example, identifying and prioritizing life safety facilities for restoration and providing timely information about local storm restoration progress.

• Expanded GPS deployment across its entire mobile dispatch fleet to strengthen coordination of resources, allowing more effective storm restoration for customers.

• Provided all first responders with new mobile dispatch units to improve connectivity between field teams and central dispatch centers.

• Added new generators to its inventory to support emergency restoration needs. This will allow ComEd to provide power to more high-priority facilities while repairs to damaged wires are under way.

• Created special regional task force teams to restore areas with catastrophic damage.

These “incident command” teams will be fully equipped with field and technical personnel and the tools required for targeted restoration of areas with heavy damage.

Also discussed were the ways ComEd is putting technology to work to deliver greater value to customers including two-way text messaging that allows customers to text their outage to ComEd and get restoration information in response; a mobile application for smart phones to provide outage reporting and status and an interactive map on ComEd.com where customers can check outages in their neighborhoods and get restoration status. Customers also have the ability to share and compare their energy use with friends on Facebook with a social energy app that is designed to provide them with a better sense of their energy usage.

The app (ComEd Apple iPhone/Android app) has several bad reviews regarding difficulty logging in, and criticism for still charging the convenience fee, as exists with phone payments.



Stay informed with news from The Cardinal’s Emergencies Behind the Scenes Facebook page — Facebook.com/CardinalEmergencies. Includes links to favorite public safety and emergency rescuers and product manufacturers and safety companies that have facebook pages. Submit your pictures or just stay up-to-date on with fire, rescue, EMS and police photo galleries. Please add your public safety photo to the wall album — go direct to the Arlington Cardinal Emergencies Behind the Scenes photos. For a list of all of The Cardinal Facebook fan pages, go to Arlingtoncardinal.com/about/facebook …

Arlington Heights Fire Engine

CLEAR SKIES?  Weather Data for Wednesday, June 6th, 2012

   

IMPORTANT NOTE: All persons referred to as subjects, defendants, offenders or suspects, etc. are presumed to be innocent unless and until proven guilty beyond a reasonable doubt in a court of law.


Try a more powerful search in the box below ... SEARCH BOX PRODUCES RESULTS FOR The Cardinal -- Arlingtoncardinal.com ...
(POWERFUL SEARCH for The Cardinal, which can be expanded on the results page.)

Where background Wikipedia info/photos are used, original work is modified and released under CC-BY-SA.

! MORE NEWS FAST!!! MOST RECENT: CRIMEBLOG | MOST RECENT: FIREBLOG | SUBMIT NEWS TIPS
::: Health, wellness and fitness gifts! CoolFitnessGifts.com ::: Cubs, Sox caps at ChicagoFanfare.com :::

ARLINGTON HEIGHTS BREAKING NEWS --The Cardinal -- Arlingtoncardinal.com is a breaking news blog with Arlington Heights & Chicagoland emphasis. Early breaking reports may prove to be inaccurate after follow-up investigation, which may or may not be updated in The Cardinal -- Arlingtoncardinal.com. For in-depth coverage, please also check the following links for network television, cable news networks and Chicago local media coverage ...

Daily Herald | Daily Herald -- Arlington Heights | YouTube.com/DailyHeraldClips
Today's headline videos: FOXNews Video | YouTube.com/FoxNews | Associated Press | The Cardinal
Chicago Area Newspapers
CNN Arlington Heights  FOXNEWS  BREITBART.COM  cbs2chicago  NBC 5 Chicago  abc7chicago   WGNTV      WGNRADIO720  NEWSRADIO 78  CHICAGO BREAKING NEW  Daily Herald Arlington Heights  Chicago Tribune   Seed Newsvine
 
Video LOGO youtube Twitter Arlingtoncards facebook battery status Cardinal Calendar Search Batteries Plus RSS Help ...
All Headlines
crimeblog | fireblog
« EARLIER | SEARCH ARTICLES BY DATE -- Arlingtoncardinal.com/searchdate | LATER »

Comments for Arlingtoncardinal.com
COMMENTS are now available via one or more of our official Facebook pages. Comments no longer appear on the Arlingtoncardinal.com article per se. Please comment on Facebook.com/ArlingtonCardinal or check the other popular Arlington Cardinal Facebook pages at Arlingtoncardinal.com/about/facebook ...

SUBMIT CRIME TIPS ...
Anyone having information about serious crime in Arlington Heights should register on CitizenObserver.com and look for the anonymous TIP411 feature, or call Arlington Heights Crime Stoppers at 847-590-STOP (847-590-7867). Callers are guaranteed anonymity and may qualify for a cash reward of up to $1,000. Not a resident of Arlington Heights? Check CitizenObserver.com for availability for your community.

   Arlingtoncardinal.com/traffic | Traffic on Twitter

CHICAGOLAND RADAR


Weather radar map is provided by DarkSky.net
Arl Hts Weather | NEXRAD | FULL SCREEN RADAR

RSS Cardinal Weather Center

  • Current Conditions : 44.8F, Overcast - 1:22 AM CST Nov. 18
    Temperature: 44.8°F | Humidity: 99% | Pressure: 29.56in ( Falling) | Conditions: Overcast | Wind Direction: West | Wind Speed: 1.3mph
  • Saturday as of Nov. 17 9:30 PM CST
    Saturday - Windy. Patchy fog in the morning. Rain in the morning, then light rain and a slight chance of light snow in the afternoon. No snow accumulation. Highs in the mid 40s. North winds 10 to 20 mph in the morning increasing to 20 to 30 mph in the afternoon. Inland, gusts up to […]
  • Rest of Tonight as of Nov. 17 9:30 PM CST
    Rest of Tonight - Light rain and areas of drizzle. Patchy fog late in the evening, then areas of fog after midnight. Temperatures nearly steady in the mid 40s. South winds 10 to 20 mph late in the evening becoming southwest and decreasing to 5 to 10 mph after midnight. Near the lake, gusts up […]
  • Saturday Night as of Nov. 17 9:30 PM CST
    Saturday Night - Windy. Partly cloudy. Lows in the mid 20s. Northwest winds 20 to 30 mph in the evening decreasing to 10 to 20 mph after midnight. Gusts up to 35 mph.

US & WORLD NEWS

Top News Video …

CHICAGOFIREMAP.NET TWITTER

digital-lifestyle.com

TMZ Plus …

RSS OBITUARIES