TV/Radio XFINITY | WOW! | WBBM | WXRT | B96 + Dance | US99 | K-HITS CHICAGO

   *** SCORES: BEARS | BLACKHAWKS | BULLS | CUBS | FIRE | WHITE SOX ***
YoutubeTwitterFacebookArlingtoncardinalYahoo! Google Bing Aol.ArlingtoncardinalTMZ Rotten Tomatoes ET Online Box Office MojoArlingtoncardinal Channel 9 WGN Channel 7 Chicago ABC Channel 5 Chicago NBC Channel 2 Chicago CBS Daily HeraldChicago Tribune Breaking NewsArlingtoncardinal Chicago Gas PricesFloridaCardinal.comGLOBALCONFLICTMAPS.COM Arlingtoncards.com THE GUIDE

WOW! Cable, Internet, Phone Service Lost After Accidental Fiber-Optic Cut in Schaumburg

Tue March 13 2012 4:57 am  http://www.arlingtoncardinal.com/?p=51576
 Share The Cardinal -- Arlingtoncardinal.com Articles (E-Mail, Facebook, Twitter & More) 

CHICAGO BEARS RADIO -- WBBM Newsradio 780 "Traffic on the 8's"

WOW! Digital Cable – High Speed Internet — Home Phone was affected by a major outage in Arlington Heights, Des Plaines, Glenview, Mount Prospect, Park Ridge and Prospect Heights starting about 11:45 a.m. Monday. A major fiber-optic line was cut at an intersection in Schaumburg that knocked out service to about 17,000 WOW! customers that have cable television, cable Internet, and cable telephone.


WOW! recently announced a whole-house DVR box that can record six programs simultaneously. The box also serves at the router for Internet.

WOW! has no convenient link to a status page on their website, but a Facebook page (Facebook.com/thewowbuzz) is providing some updates to the incident.

At first the WOW! Facebook update reported 2-3 hours minimum for restoration … then 5-10 hours. The last message of the day reported, “We may possibly have services back up no sooner than Midnight.” That’s a funny sentence from a customer service center that should be on full alert.

TOP TEN CUSTOMER REACTIONS …
1. Need it for Bulls at 7pm and WWE at 8pm.
2. so much for the bulls game
3. Someone got a little too excited with the backhoe
4. I would like to think all Illinois customers would get an automatic credit and not have to call to receive it!
5. Time to look at fiber redundancy.
6. Ugh. Really need updates on the Illinois outage, not worthless patter like this.
7. 24 hours, What!!!!!
8. wow this sucks
9. WOW thats a long time
10. wow what (sic) going on

A lot of people learned to turn their smart phones into hot spots, while others stewed and considered switching to another provider. WOW! still provides competitive service, and all providers need to improve on redundancy and status notifications.

CLEAR SKIES?  Weather Data for Tuesday, March 13th, 2012

Tags: , , , , , , ,    

Try a more powerful search in the box below ... SEARCH BOX PRODUCES RESULTS FOR The Cardinal -- Arlingtoncardinal.com ...
(POWERFUL SEARCH for The Cardinal, which can be expanded on the results page.)

Where background Wikipedia info/photos are used, original work is modified and released under CC-BY-SA.

! MORE NEWS FAST!!! MOST RECENT: CRIMEBLOG | MOST RECENT: FIREBLOG | SUBMIT NEWS TIPS
::: Health, wellness and fitness gifts! CoolFitnessGifts.com ::: Cubs, Sox caps at ChicagoFanfare.com :::

ARLINGTON HEIGHTS BREAKING NEWS --The Cardinal -- Arlingtoncardinal.com is a breaking news blog with Arlington Heights & Chicagoland emphasis. Early breaking reports may prove to be inaccurate after follow-up investigation, which may or may not be updated in The Cardinal -- Arlingtoncardinal.com. For in-depth coverage, please also check the following links for network television, cable news networks and Chicago local media coverage ...

Daily Herald | Daily Herald -- Arlington Heights | YouTube.com/DailyHeraldClips
Today's headline videos: FOXNews Video | YouTube.com/FoxNews | Associated Press | The Cardinal
Chicago Area Newspapers
CNN Arlington Heights  FOXNEWS  BREITBART.COM  cbs2chicago  NBC 5 Chicago  abc7chicago   WGNTV      WGNRADIO720  NEWSRADIO 78  CHICAGO BREAKING NEW  Daily Herald Arlington Heights  Chicago Tribune   Seed Newsvine
 
Video LOGO youtube Twitter Arlingtoncards facebook battery status Cardinal Calendar Search Batteries Plus RSS Help ...
All Headlines
crimeblog | fireblog
« EARLIER | SEARCH ARTICLES BY DATE -- Arlingtoncardinal.com/searchdate | LATER »

One Response to “WOW! Cable, Internet, Phone Service Lost After Accidental Fiber-Optic Cut in Schaumburg”

  1. A note to WOW! customers regarding yesterday’s outage in Illinois from Senior Vice-President and General Manager, Kelvin Fee. http://ht.ly/9D4Xs

Trackbacks/Pingbacks


Leave Arlington Cardinal Reply Here

COMMENTS are not always posted immediately because a moderator checks each comment to prevent posts of hateful language, obscene language, commercial or irrelevant messages (spam), and outrageous attacks. Thank you for your comments. Most comments are approved within 12 hours. Some comments are approved within minutes -- depending on workload.

IMPORTANT NOTE: All persons referred to as subjects, offenders or suspects, etc. are presumed to be innocent unless and until proven guilty beyond a reasonable doubt in a court of law.

SUBMIT CRIME TIPS ...
Anyone having information about serious crime in Arlington Heights should register on CitizenObserver.com and look for the anonymous TIP411 feature, or call Arlington Heights Crime Stoppers at 847-590-STOP (847-590-7867). Callers are guaranteed anonymity and may qualify for a cash reward of up to $1,000. Not a resident of Arlington Heights? Check CitizenObserver.com for availability for your community.

REFERENCE TOOLS & CALCULATORS ...
Fitness Calculators -- FitnessMath.com | Unit Convertor from FitnessMath.com | Calculator | Stopwatch
World Health, Epidemic, Pandemic, & Flu Map -- WorldwideHealthMap.com
Military & Terror Conflict Regions -- GLOBALCONFLICTMAP.COM

STREETS OF ARLINGTON ...
Arlington Heights Street Map | Distance & Size Calculator | Chicago Sports & Entertainment Locations
United States Map | World Map

CHICAGOLAND RADAR


Weather radar map is provided by ZoomRadar.com
Arlington Heights Weather | FULL SCREEN RADAR

RSS Cardinal Weather Center

CHICAGOFIREMAP.NET TWITTER